IT Sales Administrator

📊 IT Sales Administrator

Locations: Colombo

You will be working with an established managed services provider supporting small and medium-sized businesses with technology solutions and ongoing IT services. The organisation values commercially sound solutions, strong customer relationships, technical quality, and efficient collaboration between sales and technical teams.

About the Role

We are seeking a commercially minded and technically curious Sales Administrator to support the sales function of a Managed Service Provider. This role involves managing the administrative, technical, and commercial activities needed to transition customer opportunities from initial requirements into accurate quotations, proposals, and orders while collaborating with internal teams and external vendors.

What You Will Do

• Own the end-to-end quotation process and prepare accurate proposals covering hardware, software, licensing, cloud, and Managed Services.
• Translate customer requirements into appropriate hardware and technology recommendations and specify end-user computing equipment.
• Support business leadership in developing and pricing Managed Services agreements and gathering scoping information.
• Act as a bridge between sales and technical teams, research products, and coordinate input from engineers, vendors, and distributors.
• Provide day-to-day administrative support, maintain accurate customer and opportunity records in CRM and PSA platforms, and handle renewals.
• Obtain competitive pricing, manage vendor quotations, special pricing, deal registrations, and confirm stock availability.

What You Need

• Previous experience within an MSP, IT Service Provider, or similar technology business in sales administration, coordination, or pre-sales support.
• Strong understanding of MSP operations, IT quotations, pricing, gross margin, and recurring revenue.
• Technical knowledge specifying end-user computing equipment, with Microsoft 365 and Microsoft licensing knowledge highly desirable.
• Familiarity with MSP PSA and CRM platforms as well as IT distributors and technology vendors.
• Strong organizational skills, attention to detail, and excellent written and verbal English communication skills.

Work Arrangement

• Full-time remote work arrangement based in Colombo.

How to Apply

Apply through the organisation's careers page via the Apply button.

Contact Information

• Apply: https://jobs.lever.co/dijital-team-pty-ltd/db25d107-6b54-4eea-bfc6-07d4f09eec6f

You will be working with an established managed services provider supporting small and medium-sized businesses with technology solutions and ongoing IT services. The organisation values commercially sound solutions, strong customer relationships, technical quality, and efficient collaboration between sales and technical teams.