Senior Microsoft Engineer

☁️ Senior Microsoft Engineer

Locations: Colombo

Dijital Team Pty Ltd is an established technology services provider delivering managed IT services and Microsoft cloud solutions to commercial customers. The organisation prioritises security, operational excellence, and proactive technology management across its operations.

About the Role

We are seeking an experienced Senior Microsoft Engineer (Level 3) to serve as a technical authority within a high-performing operations team, supporting complex Microsoft cloud environments across multiple commercial customers. You will focus on resolving complex technical escalations, strengthening security standards, driving technology modernisation, and improving operational efficiency.

What You Will Do

• Serve as the primary escalation point for complex technical incidents across Microsoft cloud environments.
• Conduct root-cause analysis and deliver sustainable solutions for complex technical issues.
• Optimise customer environments, enhance security, improve licensing efficiency, and reduce operational complexity.
• Mentor engineers, establish technical standards, and drive continuous improvement across the wider technical team.
• Contribute to customer technology roadmaps, security improvement plans, and Microsoft licensing reviews.

What You Need

• At least 7 years of experience in systems engineering, cloud engineering, or managed IT services, including significant experience in senior technical support or Level 3 engineering.
• Advanced hands-on experience with Microsoft Intune, Microsoft Endpoint Manager, Windows Autopilot, and device lifecycle management.
• Advanced administration and troubleshooting experience across Microsoft 365, including Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams.
• Deep expertise in identity and access management using Microsoft Entra ID, Conditional Access, and multifactor authentication.
• Strong hands-on experience with Microsoft Defender for Endpoint and the broader Microsoft Defender security ecosystem.
• Strong experience administering and troubleshooting Azure environments, including virtual machines, networking, storage, and resource management.
• Advanced PowerShell scripting skills and experience with Microsoft Graph API for automation and reporting.

Work Arrangement

• Full-time employment
• Remote work arrangement based in Colombo

How to Apply

Apply through the organisation's careers page via the Apply button.

Contact Information

• Apply: https://jobs.lever.co/dijital-team-pty-ltd/25f0eb00-2640-4708-883b-43d46b142654

Dijital Team Pty Ltd is an established technology services provider delivering managed IT services and Microsoft cloud solutions to commercial customers. The organisation prioritises security, operational excellence, and proactive technology management across its operations.