Client Success Representative

🤝 Client Success Representative

Locations: Sri Lanka

INFUSE is a demand generation company providing B2B solutions to help clients and partners achieve their audience, buyer, and account engagement goals. Operating with a global team across more than 60 countries, the company has been recognized on the Inc. 5000 list and received over 60 industry awards.

About the Role

INFUSE is seeking a passionate Client Success Specialist to join our team, offering an enriching path to professional growth and the unique opportunity to work with a variety of industries.

What You Will Do

• Build and maintain strong, long-lasting client relationships
• Ensure the timely and successful delivery of our solutions according to client needs and objectives
• Communicate clearly the progress of monthly and quarterly initiatives to internal and external stakeholders
• Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
• Assist with challenging client requests or issue escalations as needed
• Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules

What You Need

• Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
• Strong communication and interpersonal skills
• Ability to handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment
• Empathetic understanding of client needs and ability to address them effectively
• Ability to address challenges and proactively offer solutions

Work Arrangement

• Contract engagement
• Remote work within the APAC region

How to Apply

Apply through the organisation's careers page via the Apply button.

Contact Information

• Apply: https://job-boards.greenhouse.io/infuse/jobs/4740223005

INFUSE is a demand generation company providing B2B solutions to help clients and partners achieve their audience, buyer, and account engagement goals. Operating with a global team across more than 60 countries, the company has been recognized on the Inc. 5000 list and received over 60 industry awards.